Office Manager

Are you a polished professional with a passion for organization and leadership? We are seeking a dynamic Office Manager to join our team at Otero Signature Homes, a premier luxury custom home builder in Chagrin Falls, OH. With a staff of about 20, we need someone who thrives in a fast-paced, detail-driven environment and can ensure our office runs with seamless efficiency.

This role is ideal for someone who enjoys being the central hub of communication, supporting leadership, coordinating events, and delivering first-class client experience. If you excel at multitasking, organization, and professional presentation, we want to meet you!

Perks of working as an Office Manager:

Benefits: 401k up to 4% match, 100% of Health Insurance premium paid by employer, PTO, substantial performance-based Company Bonus 

Hourly $20/hour - negotiable based on experience

Typical day in the life as an Office Manager:

Office & Administrative Management

• Manage front desk operations: greet clients and guests, answer phones, and maintain a professional office environment.
• Coordinate executive calendars, conference room reservations, and design center schedules.
• Organize incoming emails, mail, packages, and deliveries, route to the correct team members.
• Oversee office supplies, equipment, and filing systems.

Executive & Team Support

• Provide direct assistance to leadership: prepare itineraries, meeting agendas, and presentations.
• Coordinate company meetings and events, including quarterly all-company meetings and annual celebrations.
• Assist with project management tracking in Buildertrend and ensure CRM accuracy.
• Coordinate client and subcontractor gifts, cards, and seasonal appreciation efforts.

Client & Project Support

• Prepare conference rooms for client meetings with a focus on hospitality.
• Support contract signing and onboarding processes with accurate documentation.
• Manage buyer/seller packages, closing binders, and project files.
• Oversee Guild Quality surveys and client testimonial follow-up.

Qualifications:

• Experience in office management, executive support, or administrative leadership (construction, architecture, or luxury services preferred).
• Strong organizational and time management skills with the ability to handle multiple priorities.
• Proficiency in Microsoft Office Suite; experience with Buildertrend or similar software, CRM, and graphic design programs preferred.
• Excellent communication skills, both written and verbal.
• Professional presence and discretion with confidential information.

Apply with your updated resume today to join our team!!